At Rishikesh Tour & Travels, we strive to provide a seamless and efficient experience for all our customers. Since our services are tour-based, there is no physical shipping involved. However, we ensure that all necessary documents, tickets, and booking confirmations are delivered promptly through digital means.
1. Service Delivery Process:
- Once a booking is confirmed, customers will receive a confirmation email and WhatsApp message containing all necessary details, including itinerary, payment receipts, and travel guidelines.
- In case of customized travel packages, additional documents or information may be shared before the travel date.
- If you do not receive your booking confirmation within 24 hours of payment, please contact our customer support team.
2. Important Notes:
- Customers must provide accurate contact details to ensure smooth communication.
- Any miscommunication due to incorrect information provided by the customer is not the responsibility of Rishikesh Tour & Travels.
- Check your spam/junk folder if the confirmation email does not appear in your inbox.
For any queries, contact us at +91 9990336236 or email contact@rishikeshtourandtravels.com.